Making Pragmatic Promises

Making Pragmatic Promises

Many people have a fear of making a promise. They worry that if they don’t keep it they’ll look bad. They also know that things out of their control may come up and stop them from doing what they promised. The result is they say things like “I’ll try” or just nod when...
Capabilities for the Quality of the Product

Capabilities for the Quality of the Product

Product quality has several aspects: How well does it meet the needs of the stakeholders of the business who are funding the product? How well does it meet the needs of the customers? How well the product is built? The third one has several aspects to it. These will...
How to Improve or Change a Practice

How to Improve or Change a Practice

The Scrum Guide tells us that its roles, events, artifacts, and rules are immutable. This is fine if you want to ensure you are doing Scrum. But this can force you to use practices that aren’t appropriate for you as well. Scrum is based on the philosophy that...
Making Pragmatic Promises

Go to base 3 (at least) thinking

Finding the Middle Ground Years ago, Don Reinertsen and I were at a conference and watching from the back of the room at a conference. We’d sometimes make private comments about the presentations. At one point it was clear that there was a pattern of “this or...
Being a Professional Coach

Being a Professional Coach

A Lean-Agile coach is a person who understands how to help teams and organizations improve with the theories of Flow, Lean, and Theory of Constraints while also understanding the basics of human learning. Coaches need to play an active role in helping teams improve.  ...