Capabilities for Quality of the Product

Capabilities for Quality of the Product

Product quality has several aspects: How well does it meet the needs of the stakeholders of the business who are funding the product How well does it meet the needs of the customers How well the product is built The third one has several aspects to it. These will...
Capabilities for Quality of the Product

How to Improve or Change a Practice

The Scrum Guide tells us that its roles, events, artifacts, and rules are immutable. This is fine if you want to ensure you are doing Scrum. Scrum is based on the philosophy that following its roles, events, artifacts, and rules will facilitate Agile. While this is...
Capabilities for Quality of the Product

Go to base 3 (at least) thinking

At a conference years ago Don Reinertsen and I were watching from the back of the room and sometimes making private comments about the presentations. At one point it was clear that there was a pattern of “this or that” – mostly relating to flow or...
Being a Professional Coach

Being a Professional Coach

A Lean-Agile coach is a person who understands how to help teams and organizations improve with the theories of Flow, Lean, and Theory of Constraints while also understanding the basics of human learning. Coaches need to play an active role in helping teams improve.  ...
Capabilities for Quality of the Product

Are you attending to their “listening”?

I was introduced to the term “one’s listening” by Dr. Fernando Flores in the 80s. This “listening” is what’s going on in a person’s head when they listen or read. You’re experiencing this now, likely asking yourself “what the hell is he talking...